Become an Agent

Frequently Asked Questions

Got questions? We have got answers. Find quick solutions, clear up confusion, and learn everything you need to know about GetHouze.

Have Any Questions on Your Mind?

We know choosing the right platform raises a lot of questions. That is why we have put together answers to the most common ones.

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General Questions

GetHouze is a mobile platform that connects apartment seekers with verified agents, secured inspections, and real accountability - so every step of your housing search is protected.

Yes. You can download the app, browse listings, save properties, and explore available apartments. Some services such as inspection requests may attract applicable fees.

Download the app, search based on your preferred location and budget, view available listings, and request an inspection for properties you are interested in.

No. Properties are listed by verified agents and property owners. GetHouze provides the platform that connects apartment seekers with available homes.

GetHouze is expanding across Nigeria, starting with major cities like Lagos, Abuja, and Port Harcourt and growing into more locations over time.

Agents & Listings

Yes. All agents go through an identity verification process before they can list properties on the platform. Verified agents carry trust badges earned through positive interactions.

Apply through the app by submitting the required verification information. Once approved, you will be able to create listings and receive inspection requests from seekers.

Yes. Once you find a property you are interested in, you can submit an inspection request directly through the app. Payment is held securely until the inspection takes place.

GetHouze promotes accountability through agent verification, inspection tracking, ratings, reviews, and reporting mechanisms designed to improve trust within the rental process.

Trust & Support

GetHouze uses secure data storage and strict privacy policies to ensure your personal information remains safe and is only accessible to authorised personnel.

If an inspection fails to happen as promised, GetHouze processes a refund of your inspection fee. Your money is held in escrow and only released when the visit is confirmed.

You can contact support through the app or via our Contact page. Our team is ready to assist you with any questions or issues promptly.

You can report issues directly through the app. Agents who receive strikes for poor conduct risk losing access to the platform.