Privacy Policy
Last Updated: June 2026
Welcome to GetHouze.
GetHouze is a digital platform that helps apartment seekers discover properties, schedule inspections, connect with verified field agents, and complete rental transactions through a trusted and transparent process.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, request inspections, make payments, or interact with our services.
By using GetHouze, you agree to the collection and use of information in accordance with this Privacy Policy.
When creating an account or using our services, we may collect:
To provide inspection and apartment discovery services, we may collect:
When you pay for inspections or apartment-related services through GetHouze, payment processing may be handled by authorized payment partners. We may collect:
GetHouze does not store complete debit or credit card information on its servers.
GetHouze may collect location information to:
Location information may be collected with your permission through your device settings.
We may automatically collect:
We use information collected through GetHouze to:
To maintain trust and transparency, GetHouze may use verification systems including:
Verification information is used solely to confirm service delivery, improve quality, and reduce fraudulent activities.
Users may provide ratings, reviews, and reports after inspections.
This information may be used to:
We reserve the right to remove content that violates our policies.
Information necessary to process apartment inquiries, inspections, and transactions.
Information required to conduct inspections and coordinate appointments.
Third-party providers who assist with:
When required by law, regulation, court order, or governmental request.
GetHouze does not:
While we continuously improve our security practices, no online service can guarantee absolute security. Users should take appropriate precautions to protect their accounts and personal information.
To help maintain a secure environment, users are responsible for:
Users are responsible for activities that occur under their accounts unless unauthorized access is promptly reported.
For your protection:
GetHouze employees and agents will never ask for your password, OTP codes, or account credentials. If someone requests this information, please report the incident immediately.
When attending inspections arranged through GetHouze:
These measures help improve accountability and trust across the marketplace.
Examples include:
Security reports can be submitted to support@gethouze.com. We review reported incidents and take appropriate action to protect users and the integrity of the platform.
We retain information for as long as necessary to:
Information may be deleted, anonymized, or archived when no longer required.
Depending on your location and applicable laws, you may have the right to:
Requests may be submitted through our support channels.
You have the right to permanently delete your GetHouze account and associated personal data at any time.
To request account deletion:
Upon receiving a valid deletion request, we will:
Some information may be retained in anonymized form for analytics or legal compliance purposes. Deletion is irreversible - your account cannot be recovered once the process is complete.
GetHouze may use cookies and similar technologies to:
You may control cookies through your browser settings.
Our platform may contain links to third-party websites, payment processors, property websites, or external services.
GetHouze is not responsible for the privacy practices of those third parties. We encourage users to review their respective privacy policies.
GetHouze services are intended for individuals who are legally capable of entering rental and service agreements under applicable laws.
We do not knowingly collect personal information from children without appropriate consent where required by law.
We may update this Privacy Policy from time to time.
When updates are made, the revised version will be published on this page together with an updated effective date.
Continued use of GetHouze after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Email: support@gethouze.com
We will make reasonable efforts to respond to privacy-related requests in a timely manner.
GetHouze is committed to building a trusted, secure, and transparent apartment discovery and inspection experience for everyone.