Terms of Use
Last Updated: June 19, 2026
Please read these Terms carefully before using GetHouze.
By accessing or using GetHouze ("the Platform," "GetHouze," "we," "us," or "our"), you agree to be bound by these Terms of Use ("Terms").
If you are using the Platform on behalf of a property owner, property management company, real estate agency, or other organization, you represent that you have the authority to bind that organization to these Terms.
If you do not agree with these Terms, you may not access or use the Platform.
GetHouze is a property discovery, inspection, and transaction platform that helps prospective tenants find apartments, schedule inspections, connect with verified field agents, and complete rental-related transactions.
The Platform may provide services including:
GetHouze is a product operated by SoftPath Tech.
To access certain features of the Platform, you must create an account.
You agree to:
You must be at least 18 years old to create an account and use the Platform. We reserve the right to suspend or terminate accounts containing inaccurate, misleading, or fraudulent information.
GetHouze allows users to request apartment inspections through the Platform.
By requesting an inspection, you acknowledge that:
Users may reschedule or cancel inspections in accordance with applicable platform policies.
To maintain trust and transparency, GetHouze may use verification technologies including:
You agree to cooperate with reasonable verification procedures during inspections.
Failure to complete verification procedures may impact inspection status and service eligibility.
Property listings displayed on GetHouze may be submitted by:
While we strive to maintain listing accuracy, GetHouze does not guarantee that property information is always complete, listings remain available, pricing remains unchanged, or property conditions match expectations.
Users are encouraged to conduct inspections before making financial commitments.
Certain apartment inspections on GetHouze may require payment before an inspection request can be confirmed.
Inspection fees are clearly displayed before payment and may vary depending on the property, location, or inspection type.
By booking an inspection, you authorize GetHouze to process the applicable inspection fee using your selected payment method.
GetHouze may charge verified agents, agencies, property managers, or landlords fees for services provided through the platform, including but not limited to:
Applicable fees will be disclosed before purchase.
Payments made through GetHouze may be processed by licensed third-party payment providers.
By completing a payment, you authorize the processing of the transaction through the selected payment channel.
GetHouze does not store complete debit card or banking credentials on its servers.
A transaction is considered successful only when:
Users are responsible for retaining payment receipts and transaction references.
GetHouze may introduce additional payment and transaction services in the future, including rental payment facilitation and escrow-related services.
Where such services are introduced, additional terms may apply.
At GetHouze, trust is a core part of our platform.
If a scheduled inspection fails due to reasons attributable to GetHouze or the assigned inspection agent, users may be eligible for a full refund of the inspection fee.
Examples include:
Inspection fees are generally non-refundable where:
Inspection fees cover scheduling, coordination, verification, and operational costs associated with arranging the inspection.
GetHouze does not guarantee:
As a result, inspection fees are not refundable solely because a user decides not to proceed with a property.
GetHouze is not responsible for private agreements, negotiations, or payments made outside the platform between users, landlords, agents, or property owners.
Refund requests relating to such external transactions may not be honored by GetHouze.
All refund requests are reviewed individually. Users may be required to provide:
GetHouze reserves the right to approve or reject refund requests after investigation.
Approved refunds are typically processed within 5 to 15 business days depending on the payment provider and banking institution involved.
Users who repeatedly abuse, manipulate, or fraudulently exploit the refund process may have their accounts restricted, suspended, or permanently terminated.
You agree not to:
Violation of these provisions may result in account suspension or termination.
Users may submit ratings, reviews, feedback, and reports concerning inspections or agents. You agree that submitted content:
GetHouze reserves the right to remove content that violates these Terms.
All software, branding, designs, logos, graphics, content, and platform functionality remain the property of GetHouze, SoftPath Tech, or their licensors.
Nothing in these Terms transfers ownership of intellectual property rights to users.
You may not copy, reproduce, modify, distribute, or reverse engineer any portion of the Platform without prior written permission.
We strive to provide reliable access to the Platform but do not guarantee uninterrupted service.
We may perform scheduled maintenance, introduce new features, modify existing functionality, temporarily suspend services, or discontinue features where necessary to:
To the fullest extent permitted by law, GetHouze and SoftPath Tech shall not be liable for:
Our total liability shall not exceed the amount paid by you to GetHouze during the three (3) months preceding the event giving rise to the claim.
The Platform is provided on an "as is" and "as available" basis.
We make no guarantees regarding:
Users are responsible for conducting their own due diligence before entering any rental agreement.
We may suspend or terminate accounts that:
Users may discontinue use of the Platform at any time. Certain records may be retained where required by law or operational policies.
These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.
We may update these Terms from time to time.
When significant changes occur, we will provide notice through:
Continued use of the Platform after changes become effective constitutes acceptance of the updated Terms.
For questions regarding these Terms, please contact us at support@gethouze.com.
Platform: GetHouze
Operated By: SoftPath Tech
GetHouze exists to make apartment discovery, inspections, and rental transactions more trusted, transparent, and secure for everyone.