Finding a home should be exciting - not stressful. GetHouze is designed to make apartment discovery safer by introducing accountability, transparency, and verification throughout the rental journey. Our goal is simple: Help apartment seekers connect with real agents and genuine opportunities while reducing the risk of fraud and misinformation.
Download AppEvery feature on GetHouze is designed with your safety and confidence in mind.
Every agent on GetHouze must complete identity verification before they can list properties. Verification may include phone number verification, government ID verification, selfie/liveness verification, and bank account verification. This helps ensure that every agent on the platform is identifiable and accountable.
Before requesting an inspection, users can view agent profiles, ratings and reviews, activity history, and trust indicators. This helps apartment seekers make informed decisions.
Trust is built over time. Agents earn credibility through positive reviews, successful inspections, professional conduct, and consistent listing activity. Users can also report suspicious behavior or misleading information.
To improve marketplace quality, GetHouze encourages agents to keep listings accurate and up to date. Listings that become unavailable or inactive can be removed or hidden to help maintain a better user experience.
If you encounter misleading property information, unprofessional behavior, suspicious activity, or inspection issues, our support and review process helps investigate concerns and maintain platform standards.
Every inspection on GetHouze is designed to be accountable. Verification may include GPS check-in and check-out, one-time passcode verification, inspection duration tracking, and agent activity logs — helping confirm that inspections actually take place.
After inspections, apartment seekers can share feedback on agent professionalism, property accuracy, communication quality, and overall inspection experience. Reviews help other users make informed decisions and encourage higher service standards.
Our platform includes safeguards designed to help identify and discourage fake listings, misleading property information, agent impersonation, inspection no-shows, and repeated policy violations. We continuously improve our systems to create a safer experience.
Agents are encouraged to keep listings updated. Inactive listings may be hidden and outdated information may be removed. Users can report unavailable properties — helping everyone spend less time chasing apartments that are no longer available.
Never share passwords or verification codes. Avoid making payments based solely on photos. Attend inspections before making rental commitments. Report suspicious behavior immediately. GetHouze employees and agents will never ask for your account password or verification codes.
For services facilitated by GetHouze, users should follow approved platform processes. If anyone claims to represent GetHouze and requests unofficial payments, please report the incident immediately. This policy helps improve transparency and reduce fraud risks.
Our Trust & Safety team reviews reports related to fake listings, agent misconduct, inspection disputes, suspicious activity, and marketplace abuse. We take reports seriously and may investigate, restrict, suspend, or remove accounts that violate platform standards.
GetHouze is building Nigeria's trust layer for apartment discovery - combining verified agents, accountable inspections, community reviews, and fraud-reduction systems to help people search for homes with greater confidence.
